FAQ


Do you have issues with your jewelry or want to know more about how to make a return? We're here to help you! Find quick solutions to common problems, browse our frequently asked questions and answers, or contact our dedicated support team directly. Your satisfaction is our priority and we are committed to ensuring you have the best possible experience with us at Mockberg.

Questions & Answers

In our knowledge base of questions and answers, you can quickly find the information you are looking for. Simply enter your question and get immediate access to useful articles, guides, and frequently asked questions tailored to your needs.

Questions & Answers

Return & Complaint

At Mockberg, we want our customers to feel confident about their purchases, and we aim to make your experience as simple as possible when it comes to returns and complaints. Return within 60 days for a full refund or exchange. We are here to help you every step of the way.

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Care Instructions

Learn how to properly care for different types of jewelry to ensure they last longer. Our simple instructions will ensure that your jewelry remains in fine condition and lasts for many years to come. This way, you can avoid wear and tear and unnecessary overconsumption, contributing to a more sustainable environment within the jewelry industry.

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Retailers

Mockberg is expanding every day, and today we have retailers spread across all of Sweden. Find your nearest retailer today through our map navigation.

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Contact Us

It's important to us that our customers have the best experience possible, and we are always here to help you. If you have questions that you cannot find answers to, please do not hesitate to contact us.

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